Troubleshooting

Individual Photos:
*Watermarks will be removed, after you pay for your photos.
*You will be sent an email to download your photos (usually takes up to 30 minutes to receive the email).
*If you did not receive an email to download your photos after 30 minutes, please check your spam folder.

Photo Packages:
Please allow one business day for me to send you the links to download your packages.
*Watermarks will be removed, after you pay for your photos.
*You will be sent an email to download your photos (usually takes up to 30 minutes to receive the email).

Custom Videos:
Please allow 3-4 business days for me to complete your customized video.

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